• Does HIPAA apply to your mobile app or biotech venture? View from ThinkDox - April 15, 2016

    HIPAA is designed to protect patient information and define the rights to view and use that information. As we move forward Life Science companies are starting to collect HIPAA related information.

  • This revolution will not be Uberized View from ThinkDox - April 5, 2016

    Healthcare is a team sport that requires a long term solution not the kind of on-demand, one-off interaction that Uber characterizes.

  • Metadata management and personalization View from ThinkDox - February 6, 2016

    Metadata management is the key to ECM success. This blog goes through how metadata can be used to customize your Laserfiche system to your industry and departments. In this example we use the patient triage workflow and build a metadata library that ties symptoms to ICD-10 codes and billing procedures.

  • Chris speaking at Empower 2016 Upcoming Events - January 8, 2016

    For those traveling to Long Beach for Empower come say hello and meet our Director of Client Services as he presents CON302:Goal based requirements:Bring user experience to the forefront. 245pm Grand Ballroom 1/3 You can download his presentation here

  • ThinkDox sponsoring mHealth Canada conference. Upcoming Events - December 29, 2015

    We are happy to announce we’re sponsoring the 12th Annual Summit on Mobile Healthcare this January 26-27 in Toronto. Join leading healthcare professionals as they share information on staying up-to-date with advancements in mHealth technology. Start the year off right! Find out what's trending in mobile health technology for 2016. Don’t miss this great networking and learning opportunity. For more information visit the event site:

  • Healthcare 2020 View from ThinkDox - December 1, 2015

    Technology is quickly becoming a key infrastructure for healthcare delivery. In its current form, the legacy software and security are a burden rather than an enabler of both healthcare delivery and population health. We know that "better" requires a knew paradigm for presenting and sharing information both between care team members and patients - but what does that model look like.

  • Process based EIM View from ThinkDox - December 1, 2015

    The basis for long term success is based on a goal orientated process based on good governance (note: governance= innovation+ control - in that order). Sometimes based on the stringency of your information governance plan you may need - or be able to get a way with - multiple systems. Again the number of systems and the depth of their integration is based on a complex calculus of innovation and control (i.e. governance). How this gets implemented depends on the goals. There are essentially two types of implementation- •EIM The starting goal is a platform that will handle all information, including archived, across all users. •ECM There is an identified problem that you are attempting to solve. Each of these projects will look different, however the success of either of these implementations have common core elements that directly affect the success of the project.

  • 5 steps to better EIM View from ThinkDox - December 1, 2015

    Enterprise Information Management is the over-arching strategy that guides your ECM, Archive, Website and social technology choices. This strategy needs to balance end user productivity with organization wide risk mitigation. As a rule this should be related to- but separate from the strategy that governs user information management technologies.- your UIM. The EIM and UIM should be strategically aligned and both be in accordance with your information governance plan.

  • ThinkDox presents at BIT 2015 News - December 1, 2015

    ThinkDox is a proud sponsor of ECNO/OASABO's Bring IT together conference. This we presented "Records management in the cloud age". The presentation can be found in the link.

  • ThinkDox presents to AMCTO News - October 23, 2015

    ThinkDox recently presented to AMCTO on the value of expanding records management systems beyond just records.

  • View from ThinkDox Blog - October 19, 2015

    The home of the ThinkDox blog. Written and maintained by our staff.