ThinkDox Logo

Document Management & Automation Software for Canadian Public Sector Organizations.

Streamline records, eliminate paper, and stay audit-ready with enterprise content management solutions tailored for municipalities, school boards, and healthcare organizations.

 Simplify. Organize. Automate.

Enterprise Content Management

97%

Client Retention Rate

99.9%

System Uptime (Cloud) Across Deployment

2 hrs

Avg. Support Response Time

20+

Years of Experience

ThinkDox has achieved the OECM Platinum Supplier Partner Award for 2025 in Electronic Document Management and Business Process Automation Solutions.

ThinkDox offers innovative paperless technologies for a sustainable future.

ThinkDox has won 23 Laserfiche Winners Circle Awards for excellent customer service

OUR SOFTWARE

Document Management Software for managing digital content and automating business processes.

Say hello to business process automation and enterprise content management with Laserfiche document management software, which enables teams to work efficiently — without the struggle.

One Span esignature
OneSpan Sign electronic signature

Electronic Signature

anywhere, anytime

Bring automation to your workflows with electronic signatures to improve customer experience. Strengthen compliance and eliminate costs related to paper-based processes​ with OneSpan electronic signature.

  FlexiCapture

Document processing with automated data capture and extraction.

Abbyy FlexiCapture brings together the best NLP, machine learning, and advanced recognition capabilities into a single, enterprise-scale document capture platform to handle every type of document and every job size. It’s built for the needs of today’s complex digital enterprise.

Gimmal Physical

Classify, locate, and govern physical records and information in-house or offsite.

Gimmal Physical simplifies records and information management with software that captures, manages, governs, and archives information so you can focus on your core mission. Gimmal software allows you to fully manage the lifecycle of content in SharePoint, Office 365, box, SAP, and other platforms.

Vayle Privacy impact Assessment  

AI Powered Privacy Impact Assessment

Strengthen your organization’s privacy compliance with Vayle PIA, a powerful Privacy Impact Assessment solution delivered by ThinkDox. Designed for public sector, healthcare, and education organizations across Canada, Vayle PIA simplifies the process of identifying, assessing, and mitigating privacy risks while ensuring alignment with regulations such as PIPEDA and provincial privacy laws.

Clients we serve

Government organization

All levels of government need a strategy for managing records and the right platform. We can help, whether the issues are complex multi-town workflows or if you are just one administrative centre – we have done it. Our document management software can help manage important documents and streamline workflows.

educational industry

Support digital transformation and compliance in K–12 and higher education. School boards, higher education, and education services of any kind all have unique challenges for managing information. We know because we have been helping overcome these challenges since 2002.

healthcare

Streamline healthcare document management with ThinkDox’s secure, compliant solutions for hospitals and clinics across Canada. Easily manage patient records, automate workflows, and ensure compliance with PHIPA and PIPEDA—all while improving efficiency and supporting better patient care.

non-profit organization

All non-profits and charities need to reduce costs and increase efficiencies. Empower your non-profit organization with our secure and efficient document management solutions. Simplify donor records, streamline workflows, and ensure compliance with Canadian privacy regulations—all while reducing administrative workload and focusing more on your mission and community impact.

IT Services

ThinkDox provides various valuable IT services along with enterprise content management, esignatures, and business process automation solutions. ThinkDox has identified key areas where organizations need further training to accelerate their information management programs. We provide reliable 24/7 support with these services, on a monthly contract or per solution basis.

IT Technical Support

Our IT Technical Support services are designed to empower your organization with reliable and efficient solutions, ensuring that your technology infrastructure remains a catalyst for success.

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IT Consulting

With a team of seasoned professionals, we embark on a journey to empower your organization with cutting-edge IT consulting and support services.

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Technology sales

Our IT Technology Sales services are meticulously curated to provide you with a seamless and personalized experience in procuring the latest hardware, software, and IT solutions.

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Conversion Services

Our team has extensive experience in efficiently digitizing drawings and maps across various dimensions. If there is any specific aspect in which we can collaborate or if additional questions arise, we are available to provide the necessary support.

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Data Backup

ThinkDox provides comprehensive backup solutions that go beyond protection.

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Structured cabling

ThinkDox provides comprehensive backup solutions that go beyond protection.

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Network Security

Our Network System Services are designed to empower your organization with reliable, scalable, and secure networking solutions

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Surveillance system

Our comprehensive Surveillance Systems services are meticulously designed to provide advanced monitoring solutions.

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CLIENT TESTIMONIALS

South Western Public Health

“Frank MacDonald and his highly resourceful, supportive, and expert team have enabled Southwestern Public Health to begin the journey of aligning our records management needs with innovation and adaptable solutions. ThinkDox is a true partner who is adaptable to our ever-changing business needs, which gives us comfort and confidence.”

Derek Mcdonald

Director, Corporate Services & Human Resources, Southwestern Public Health

St. Clair Catholic District School Board

“The team at ThinkDox is very knowledgeable and experienced in the areas of process improvement and enterprise content management system, Laserfiche. They make themselves available anytime we require assistance with expertise and professionalism”.

Karen Huiberts

Supervisor of HRIS, London District Catholic School Board

Cunty of Essex

“Without hesitation, I would recommend Thinkdox as an experienced and reliable vendor in providing Laserfiche document management software implementation, training and support.”

Mary Birch

Director of Council and Community Services/Clerk, County of Essex