There is an amazing debate occurring in healthcare right now. It is about what the role of the “healthcare” technologies are in care delivery. Unfortunately, everyone is obsessed with electronic healthcare records rather than the larger picture of information management and application portfolio management, which seems to be—based on client conversations—the root cause of the problem. This could be wrong, however – and that is why we have built a survey to collect more data.
The hope is we are finally reaching a point where people realise that, just like every other industry, information management is a multi-application, multi-technology problem.
Mary Pat Whaley has a really good blog on this called “Who’s Listening to our EHR Issues?“
To us, it is already clear that the answer is no one – and the EHR vendors are putting gag orders to ensure that the public doesn’t realise just how bad the product is!
The rockhealth.com weekly is a great way to keep up the debate (here is the Sept 14th 2015 article with the EHR customer gag rules).
We would like to be part of the solution. Unfortunately, there is very little data available on what has worked, what is needed, and what the priorities are across the various stakeholders in care, administration, and IT.
So we have built a short, 8 question survey to start the conversation. Please take the survey and share it as widely as possible. We will make the data public once there is enough responses to generate actual insight (we are guessing at least 100).