Frank MacDonald and his team of highly resourceful, supportive and knowledgeable experts has enabled Southwestern Public Health to begin the journey of aligning our records management needs with innovation and adaptable solutions…ThinkDox is a true partner who is adaptable to our ever changing business needs, which gives us comfort and confidence.

ThinkDox has made it a point to understand our business needs as partners rather than clients; they invest in building relationships which ensure that lines of communication are open which facilitates transparency and accountability… ThinkDox is the cornerstone to our success in achieving robust and diverse electronic records management, adopted throughout our organization.

The Board awarded a contract to ThinkDox in 2017 because we felt they offered the best and most cost-effective solution for us and they had a great deal of experience in managing similar implementations in Ontario. ThinkDox staff, run by their President, Frank MacDonald, have been incredibly supportive of us as we continue our electronic records management and automation journey. It has been a great experience for us, and we would be happy to highly recommend them.

The County of Elgin has been a long-time customer of ThinkDox. The longevity of the relationship is due to an exceptional level of service and competitive pricing as it relates to the Laserfiche suite of products.

Without hesitation, I would recommend Thinkdox as an experienced and reliable vendor in providing Laserfiche implementation, training and support.

We are very satisfied with our decision to partner with ThinkDox and would strongly recommend them!

Frank MacDonald and his team at ThinkDox are very knowledgeable and experienced in the areas of process improvement and enterprise content management. They make themselves available anytime we require assistance with expertise and professionalism.

Frank MacDonald, ThinkDox President, and the ThinkDox Inc. team provide the expertise in implementing and continuously evolving the lifecycle EDRMS processes in the Municipality. [We] quickly evolved from a paper-based environment to an administrative award-winning Municipality with a focus on knowledge as a critical asset. ThinkDox Inc. is agile and responsive to the specific service requests the Municipality seeks. ThinkDox Inc. provides the Municipality timely, situation specific assistance, not formulaic feedback.

ThinkDox is a true solution provider that understands the challenges of municipal government. They engage as a partner and facilitator with an honest commitment to create value for their clients. On a supplier evaluation scale of 1 to 10, ThinkDox consistently hovers at the top.