ThinkDox provides user training to get you
As a Laserfiche implementer, we have over twelve years of experience helping users understand how to administer and use Laserfiche. We also know that finding the resources that you need for training new staff and expanding your Laserfiche deployment is difficult.
For on-going training, we recommend taking advantage of the Certified Professional Program (CPP) training from Laserfiche to start. For our existing clients, feel free to contact your account representative or visit the Contact Us page and we will respond as quickly as possible. Just have a random question? You can always check to see if someone else has already solved your problem in the solution exchange. If you still have questions, you can use the Laserfiche Answers site.
For advanced training, we can provide that! Just give us a call or send us and email and we can provide you with more details.
ThinkDox has won 21 Winner’s Circle Awards for its excellent customer service.
How We Do It?
Management Support for Department-Focused Change
Change is difficult, especially moving to a new way of working and finding information. As part of our implementation plan, we provide our clients with a roll-out plan that includes department- and role-specific communication planning.
As part of our ongoing services, we can help craft a plan and manage the user engagement past roll-out—whether we implemented the system or not. Our technical and consulting teams have experience with various systems and can provide you with best practices to ensure that your system continues to exceed expectations.
Role-Based Technical Training
Laserfiche is an incredibly user-friendly system; however, the move from file shares and paper to ECM is difficult.
As part of our training program, we can help ease the transition by providing role-based, on-site training that focuses on what a user does in Laserfiche for their job.