Process Optimization
An Optimized Process Connects People to Information Better and Faster
You can’t always measure “better” but you can often tell when what you have built is not better than before. Often the workflow that seemed to make sense when you first moved to digital is not any easier than just paper.
If you are not seeing the benefits from automating your processes, let us review your processes and workflows for any inefficiencies or extra steps. We can help identify those roadblocks and build a plan for removing them. Whether those roadblocks are technical or “between the chair and the keyboard”, we can provide you with guidance and solutions.
Sometimes the process just wasn’t actually clear until you automated it, even if you went to the trouble of building out user journeys and understanding the user experience.
Now that you know what the whole process is, we can provide you with the insight into how to further automate or even remove the steps that are still happening outside the workflow.
When Your System Process Map Looks Like This …
The map accounts for the various stakeholders’ requests, and allows for information to be routed appropriately and efficiently.
But the Process Feels Like it’s Still Happening Like This …
Messy, unorganized, or inefficient, with unnecessary extra steps and auxiliary processes.
Sound Like You?
If you have descriptions of the business goals for your workflow and a BPM or workflow diagram, we can review and provide feedback as part of a phone consultation – anywhere in the world for any ECM system.
It’s that easy – visit our Contact Us page and send us an email.
Need More Help?
We can do that too. We provide workshops and per-day consulting worldwide. Visit our Contact Us page to email us directly and will will respond quickly.
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